Vip23 (referred to as the "Platform" or "we") is an international online gaming and betting platform operated through the website https://vip23.biz. These Terms & Conditions ("Terms") apply to all registered and unregistered users of the Platform.
Vip23 reserves the right to update these Terms & Conditions at any time. Any changes will be published on the website and the "Last Updated" date will reflect the revision. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
Minimum age to participate on this platform 18 years. Account registration and gameplay by minors is strictly prohibited.
Vip23 does not provide services to users in countries where online gaming is prohibited by law. It is the user's sole responsibility to comply with the laws of their jurisdiction.
To register at vip23, you must provide accurate and up-to-date information. Accounts created with false details may be suspended or terminated at any time.
Registration Requirements:
- Each person may open one account only — creating multiple accounts is strictly prohibited.
- You must provide your full name, date of birth, email address, and mobile number.
- Keep your password strong and never share it with anyone.
- Accounts may not be transferred or sold to another person.
KYC Verification:
KYC (Know Your Customer) verification is required for withdrawals above a certain amount. This may involve submitting a copy of your National ID or passport along with proof of address. vip23 keeps all KYC information strictly confidential.
Any attempt to verify an account under someone else's name or with false information will result in permanent account closure and the balance may be forfeited.
At vip23, it's important to read the relevant rules carefully before placing any bet or playing any game. Once a bet is confirmed, it generally cannot be changed or cancelled.
Sports Betting:
- Odds for all bets are updated in real time — the odds displayed at the moment you place your bet are final.
- If a match is cancelled or left unresolved, vip23 will handle the situation in accordance with the applicable rules.
- If incorrect odds are displayed due to a technical error, vip23 reserves the right to void the affected bet.
- Winnings may be voided if a system or software exploit is used to place irregular bets.
Casino & Live Games:
- The RTP (Return to Player) for each game is listed on its game page.
- In the event of a disconnection, game outcomes will be determined based on data saved on the server.
- Vip23 is not liable for any issues arising from the game provider's software.
vip23 reserves the right to suspend payments on any account where suspicious betting patterns are detected, pending the outcome of an investigation.
Vip23 bonuses and promotions are offered subject to specific terms. Accepting a bonus means you agree to the associated conditions.
Welcome Bonus:
- New members will receive a bonus at a set rate on their first deposit.
- Withdrawing a bonus requires meeting the wagering requirement (typically 10–30x the bonus amount).
- The Welcome Bonus can only be claimed once per account or household.
General Bonus Terms:
- Not all games are eligible for bonus play — each bonus has its own list of applicable games.
- Bonuses not used within 30 days will generally expire.
- Bonus funds cannot be withdrawn directly — they are converted to real balance only once the wagering requirement has been met.
- Vip23 reserves the right to modify or cancel any promotion at any time.
Bonus abuse — such as claiming bonuses through multiple accounts or attempting bonus arbitrage — will result in cancellation of all bonuses and winnings.
Vip23 supports popular Bangladeshi payment methods including Mobile Pay and Nagad. All transactions are SSL-encrypted and completely secure.
Deposit:
- Minimum deposit amounts may vary depending on the payment method.
- Deposits are typically credited to your account within 5 minutes.
- Only payment methods registered in your own name may be used.
Withdrawal:
- Withdrawal requests are typically processed within 6–24 hours.
- KYC verification is mandatory for first-time large withdrawals.
- Where possible, withdrawals should be made through the same method used for the original deposit.
- Withdrawals may be blocked if you attempt to withdraw bonus funds without meeting the minimum wagering requirements.
vip23 always aims to process transactions without additional fees. However, payment gateways may apply their own charges — vip23 is not responsible for those fees.
Vip23 believes gaming should be a source of entertainment, not addiction. The mental and financial well-being of our users is our top priority.
- Deposit Limit: Daily, weekly, or monthly deposit limits can be set at your discretion.
- Self-Exclusion: You can self-suspend your account for a set period of time.
- Cooling-Off Period: You can take a break ranging from 24 hours up to 6 months.
- Reality Check: You'll receive periodic reminders showing how long you've been playing.
If you feel that you or someone in your family may be struggling with a gaming addiction, please Responsible Gaming visit the page or contact our support team.
Vip23 may suspend or permanently close an account for any of the following reasons:
- Violation of the Terms & Conditions.
- Registering or completing verification using false information.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Being underage or allowing a minor to play.
- Involvement in money laundering or any other illegal activity.
Users may request account closure at any time. Any valid balance will be refunded, but bonus balances will be forfeited.
Vip23 is committed to protecting your personal information. We do not sell your data to third parties. To learn more, please read our Privacy Policy here.
Your information is used solely for service delivery, KYC verification, fraud prevention, and legal compliance. For any questions, please support@vip23.bizcontact us.